Today, every corporate giant is ensuring that they cater to every customer in the most efficient way. The companies want to provide their customers with ultimate satisfaction. They do so by gathering feedback, conducting surveys, providing a dynamic customer support team, etc. The most common way is to provide an online portal wherein a customer can login and give their feedback about the company or a particular outlet of the company they visited. The online portal offers a user-friendly space to answer various questions with which the company can quantify the satisfaction levels and improve their services accordingly. Not only this, but they also go further with providing rewards to the customers for giving honest feedback. Krogers conduct one such survey at www.krogerfeedback.com. Let’s read more about it.
What Is Kroger?
Kroger is the number one retail chain in terms of revenue in the United States. The company has over a thousand supermarkets, superstores, fuel centers, hypermarkets, departmental stores, pharmacies, and jewelry stores in over 34 States. Kroger is beyond doubt one of the most famous names in the States. If you live in the United States, there are very high chances that you must have shopped at one of the Kroger stores. A large population in the States shop from Kroger on a regular basis.
Kroger was established in the 1880s, and since then, the motto of the company has been to provide “customer satisfaction” most efficiently and effectively. It is pertinent to mention here that Kroger was the first retail company in the United States to have formulated a consumer research program during the 1970s. To maintain the goodwill that the company holds, it has formulated an online survey portal for its customers to give honest feedback and help the company provide them better services. The feedback survey can be participated in by visiting www.krogerfeedback.com.
What is KrogerFeedback?
KrogerFeedback is a survey conducted by Kroger to determine the levels of customer satisfaction. It performs a monthly KrogerFeedback sweepstake and gives a chance to its three customers to win $5,000 gift cards and 300 customers a $100 gift card. The reward is given to those who participate in the KrogerFeedback available at www.krogerfeedback.com. The benefits of the survey are manifold.
- Improves customer satisfaction.
- Improves the pricing, quality, ambiance, and availability of products and services.
- Provide for the specific needs of the customer.
- Check on the staff behavior at the Kroger outlet.
- Improves infrastructure and facilities at the outlet.
- Grievance redressal.
The survey is aimed at gathering honest feedback from the customers in order to help the company know about the gaps it needs to fill to provide for better products and services. All a customer needs to do is provide honest feedback about the experience they had at any of the Kroger outlets across the States. The decision making people at Kroger will make sure that each and every survey result is taken into account to improvise on the products and services.
|Is it necessary to purchase something from the Kroger outlet to participate in the survey?
|Yes, you need to have a valid Kroger receipt to participate
|English and Spanish
|Type of entry
|18 years and more
|Prize of survey
|3 customers - $5,000 gift card
300 customers - $100 gift card
|No limits. Enter any number of times with fresh receipt.
Requirements To Participate In The KrogerFeedback Survey
To participate in the Kroger survey, you need to fulfill the below requirements.
- You must have a valid purchase receipt from Kroger, which is not older than seven days.
- Have a stable internet connection on your electronic system with basic knowledge to browse.
- It would be best if you were well-versed with either English or Spanish languages. These are the two languages the survey can be participated in.
- You must be a legal resident of the United States of America.
- Must give honest feedback about the experience from your visit at any of the Kroger stores.
You can participate in the survey at any point in the day. The survey is up and going 24×7.
How To Enter The Sweepstakes Without Making A Purchase At The Kroger Store?
In order to participate in the monthly sweepstakes program without making a purchase, you need to post a handwritten card to Krogers. The handwritten card must include your name, phone number, and full residential address to receive any mails from Kroger. The address at which the handwritten card needs to be mailed to participate in the monthly sweepstakes program is Customer Survey Monthly Sweepstakes, PMI Station, PO Box 3547, Southbury, CT 06488-3547.
Therefore, in order to participate in the sweepstakes program without making a purchase at Kroger, you need to mail a post to the Kroger. On the other hand, if you wish to participate in the online KrogerFeedback survey, you must have a valid purchase receipt from Kroger.
It is pertinent to mention here that the chances of winning do not depend upon the number of goods you purchased or the amount you paid to avail the services. All you need to do is be as candid as you can be during the survey and answer all the questions honestly, as it helps both the company and yourself. The prize is the same for both the online and offline entries to Kroger’s monthly sweepstakes program.
The process of participating in the KrogerFeedback survey at www.krogerfeedback.com is effortless, and the rewards attached to it are extraordinary. At the end of the day, the customer is the ultimate beneficiary of the survey. The customers get to have a better service at the Kroger store and also win exciting gifts. All a customer needs to do is be faithful to the answers and provide genuine feedback about their experience at Kroger. Therefore, visit your nearest Kroger store today and get a chance to win exciting prizes by participating in the KrogerFeedback survey!